The Human Resources Management courses are designed for Human Resources representatives as well as for those who want to pursue a career in Human Resources. This certificate program will give students a better perspective on how Human Resources issues affect an organization, employment laws, selecting and hiring the best employees, current trends in the industry, and how to effectively manage conflict in the workplace. The Human Resources Management Certificate will give you the tools you need to effectively address the key issues impacting human resources today.
Introduction to Human Resource Management (HRM)
Topics include recruiting, selection and hiring, compensation and benefits, employee assessment and development, change management, workplace diversity, EEO issues and current trends in the industry.
Selection and Hiring of Employees
This course provides a step by step explanation of the hiring process from the use of recruiting sources to the orientation of new hires. Topics include organizational culture, interviewing questions and techniques, and current trends in the industry.
Conflict Management and Mediation in the Workplace
Students will gain an understanding of the nature of conflict and conflict intervention techniques, including negotiation and mediation.
Shaping Your Company’s Image
Topics include core values, stress indicators, leadership and communication styles, characteristic strengths and weaknesses, and approaches to managing change.
Developing Leadership in the Workplace
Overview of concepts and skills of leadership in the work setting; introduces the nature of leadership; situational theory, styles, and the evaluation of leadership performance.
Supervision and Management Skills
Students learn how to go about motivating, appraising, and building relationships with those they supervise. Topics include creating the working climate, making quality decisions, handling a wide variety of human problems, managing time, setting priorities, molding employees into teams, using leadership in supervisory styles. Students learn how to go about motivating, appraising, and building relationships with those they supervise. Topics include creating the working climate, making quality decisions, handling a wide variety of human problems, managing time, setting priorities, molding employees into teams, using leadership in supervisory styles.
Instructional Design and Development
This course will identify current events used in educational/instructional media design and development. Topics address recently identified current events, skills, knowledge, and/or attitudes and behaviors pertinent to the technology or occupation and relevant to the professional development of the student. Topics include adult learning styles, effective teaching principles, attitudes and behaviors, and writing grants and proposals.
Modern Trends in Training & Development
This course is designed to provide new training professionals with modern applications in training. Topics address recently identified current events, skills, knowledge, and/or attitudes and behaviors pertinent to the technology or occupation and relevant to the professional development of the student. Topics include history of training and development, resources to finding training materials and information, training theories, training associations, human resources issues, and educational/instructional media design.Creative and Effective Presentation Skills
Students learn how to prepare and deliver all kinds of oral presentations. It covers the five elements of the speech process: research, organization, text, graphics, and delivery.
Cultural Diversity in Today's Workforce
This course provides an overview of workplace diversity to include gender, cultural background, age, and other factors. Topics include behavioral expectations and standards in today's workplace.
This course will provide the student with knowledge and skills to obtain and maintain a job. Topics to include are career and personality assessments, interviewing techniques, resume writing, salary negotiations, working with community agencies, and developing a career portfolio.
Students learn to develop a mastery of language skills and written communications. Students are encouraged to develop their critical thinking decision-making and problem solving skills.="" sys_dependentvariantid="381" sys_dependentid="6179" rxinlineslot="301" inlinetype="rximage" />
Dallas County Community College programs are designed to be affordable. But if you need help paying for your courses, you may qualify for financial aid through the Texas Workforce Commission or Eastfield College.
For more information, contact Schneil Dunn at 972-860-7077 or email SchneilDunn@dcccd.edu.