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COLLEGE
INFORMATION |
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NOEL LEVITZ
STUDENT SATISFACTION SURVEY |
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FALL, 2002 |
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#72
"The time allowed to pay my tuition/fee is satisfactory." |
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IMPORTANCE |
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SATISFACTION |
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RESPONSE CHOICES |
# |
%N1 |
%N2 |
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RESPONSE CHOICES |
# |
%N1 |
%N2 |
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7=very important |
307 |
48.7% |
44.4% |
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7=very satisfied |
38 |
6.0% |
5.5% |
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6=important |
152 |
24.1% |
22.0% |
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6=satisfied |
28 |
4.4% |
4.0% |
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5=somewhat important |
56 |
8.9% |
8.1% |
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5=somewhat satisfied |
23 |
3.6% |
3.3% |
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4=neutral |
60 |
9.5% |
8.7% |
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4=neutral |
32 |
5.1% |
4.6% |
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3=somewhat unimportant |
5 |
0.8% |
0.7% |
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3=somewhat
dissatisfied |
102 |
16.1% |
14.7% |
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2=not very important |
6 |
1.0% |
0.9% |
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2=not very satisfied |
74 |
11.7% |
10.7% |
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1=not important at all |
6 |
1.0% |
0.9% |
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1=not satisfied at
all |
192 |
30.3% |
27.7% |
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0=does not apply |
38 |
6.0% |
5.5% |
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0=does not apply |
144 |
22.7% |
20.8% |
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TOTAL RESPONSES |
630 |
100.0% |
91.0% |
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TOTAL RESPONSES |
633 |
100.0% |
91.5% |
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# |
%N1 |
%N2 |
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# |
%N1 |
%N2 |
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IN IMPORTANT RANGE |
515 |
81.7% |
74.4% |
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IN SATISFIED RANGE |
89 |
14.1% |
12.9% |
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IN NOT IMPORTANT RANGE |
17 |
2.7% |
2.5% |
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IN NOT SATISFIED
RANGE |
368 |
58.1% |
53.2% |
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NEUTRAL OR NOT APPLY |
98 |
15.6% |
14.2% |
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NEUTRAL OR NOT APPLY |
176 |
27.8% |
25.4% |
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TOTAL RESPONSES |
630 |
100.0% |
91.0% |
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TOTAL RESPONSES |
633 |
100.0% |
91.5% |
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# |
%N3 |
%N2 |
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# |
%N3 |
%N2 |
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IN IMPORTANT RANGE |
515 |
96.8% |
74.4% |
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IN SATISFIED RANGE |
89 |
19.5% |
12.9% |
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IN NOT IMPORTANT RANGE |
17 |
3.2% |
2.5% |
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IN NOT SATISFIED
RANGE |
368 |
80.5% |
53.2% |
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TOTAL RESPONSES |
532 |
100.0% |
76.9% |
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TOTAL RESPONSES |
457 |
100.0% |
66.0% |
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N1=N=Number of students
responding to specific question. |
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N2=N=Number of students
completing any part of survey = 692 |
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N3=N=Number of students
responding to specific question excluding those neutral or not apply |
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For use in these charts
Importance and Satisfaction are treated as separate questions |
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EASTFIELD OFFICE OF
INSTITUTIONAL RESEARCH |
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clh:4/06/901ref:
U:SASDNLD file: NOEL00\CAMP#72 |
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