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COLLEGE
INFORMATION |
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NOEL LEVITZ
STUDENT SATISFACTION SURVEY |
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FALL, 2002 |
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< style='height:15.0pt'>
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#78 "I
received a degree plan within a reasonable time following |
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< style='height:15.0pt'>
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submission
of all required documentation. |
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IMPORTANCE |
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SATISFACTION |
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RESPONSE CHOICES |
# |
%N1 |
%N2 |
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RESPONSE CHOICES |
# |
%N1 |
%N2 |
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7=very important |
234 |
37.1% |
33.8% |
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7=very satisfied |
84 |
13.5% |
12.1% |
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6=important |
140 |
22.2% |
20.2% |
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6=satisfied |
150 |
24.2% |
21.7% |
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5=somewhat important |
53 |
8.4% |
7.7% |
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5=somewhat satisfied |
64 |
10.3% |
9.2% |
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4=neutral |
80 |
12.7% |
11.6% |
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4=neutral |
138 |
22.3% |
19.9% |
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3=somewhat unimportant |
4 |
0.6% |
0.6% |
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3=somewhat
dissatisfied |
30 |
4.8% |
4.3% |
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2=not very important |
8 |
1.3% |
1.2% |
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2=not very satisfied |
16 |
2.6% |
2.3% |
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1=not important at all |
3 |
0.5% |
0.4% |
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1=not satisfied at
all |
30 |
4.8% |
4.3% |
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0=does not apply |
108 |
17.1% |
15.6% |
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0=does not apply |
108 |
17.4% |
15.6% |
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TOTAL RESPONSES |
630 |
100.0% |
91.0% |
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TOTAL RESPONSES |
620 |
100.0% |
89.6% |
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# |
%N1 |
%N2 |
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# |
%N1 |
%N2 |
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IN IMPORTANT RANGE |
427 |
67.8% |
61.7% |
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IN SATISFIED RANGE |
298 |
48.1% |
43.1% |
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IN NOT IMPORTANT RANGE |
15 |
2.4% |
2.2% |
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IN NOT SATISFIED
RANGE |
76 |
12.3% |
11.0% |
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NEUTRAL OR NOT APPLY |
188 |
29.8% |
27.2% |
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NEUTRAL OR NOT APPLY |
246 |
39.7% |
35.5% |
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TOTAL RESPONSES |
630 |
100.0% |
91.0% |
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TOTAL RESPONSES |
620 |
100.0% |
89.6% |
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# |
%N3 |
%N2 |
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# |
%N3 |
%N2 |
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IN IMPORTANT RANGE |
427 |
96.6% |
61.7% |
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IN SATISFIED RANGE |
298 |
79.7% |
43.1% |
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IN NOT IMPORTANT RANGE |
15 |
3.4% |
2.2% |
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IN NOT SATISFIED
RANGE |
76 |
20.3% |
11.0% |
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TOTAL RESPONSES |
442 |
100.0% |
63.9% |
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TOTAL RESPONSES |
374 |
100.0% |
54.0% |
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N1=N=Number of students
responding to specific question. |
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N2=N=Number of students
completing any part of survey= 692 |
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N3=N=Number of students
responding to specific question excluding those neutral or not apply |
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For use in these charts
Importance and Satisfaction are treated as separate questions |
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< style='height:15.0pt'>
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EASTFIELD OFFICE OF
INSTITUTIONAL RESEARCH & PLANNING |
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< style='height:15.0pt'>
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clh:8/11/03ref: P:SASDNLD
file: NOEL02\CAMP#78 |
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