Eastfield College Computer Support Center
Support Helpdesk - Groupwise

How do I retract an e-mail message I have already sent?

1) Click on the Sent Items folder.

2) Right-click on the envelope icon of the message you want to retract and choose the "Delete" option from the drop-down menu.

3) From the delete menu, choose "Recipients Mailbox(es)."

4) Click on the "OK" button.

To view the Properties of the message to confirm retraction:

1) Double-click on the message to open it.

2) Click on the "Properties" tab at the top of the Message window.

3) Look in the window for the word "recipients."

4) Review the actions listed by the Recipients names to see if the message was retracted.