Eastfield College Computer Support Center
Support Helpdesk - Groupwise

How do I setup Junk Mail Handling to help eliminate unwanted e-mails?

To setup Junk Mail Handling, follow these instructions:

1) Click on "Tools" on the toolbar and choose "Junk Mail Handling..."

2) Check the "Enable Junk List" and "Enable Junk Mail using personal address books" options.

3) Click on the "OK" button. This will activate Junk Mail Handling capabilities.

4) To block a user/domain, right-click on the e-mail message header , choose "Junk Mail," then choose "Junk Sender...".

5) Choose "Junk mail from this address" if the e-mail is coming from a popular, heavily-used domain such as AOL.com, Hotmail.com, Yahoo.com, or DCCCD.edu. If the message is from a junk domain that you do not recognize, choose "junk any e-mail from this internet domain."

6) This will forward all junk mail to the Junk Mail folder. Periodically, clean out this folder and check to make sure no legitimate mail found its way into this folder.