Dallas County Community Colleges use
eRefunds to distribute disbursements and refunds to students.
eRefunds is a service that the colleges of DCCCD have partnered with to process and distribute refunds and disbursements to students. This includes financial aid disbursements, refunds, grants and any other payments you may be owed.
eRefunds allows you to receive refunds and disbursements "Delivered Your Way."
The software that connects DCCCD to the eRefunds service is called
Heartland/TouchNet, and the eRefunds refund processor and student support hotline is called
Heartland/ECSI. You will see both names as you use the various functions of eRefunds.
If you don’t have a bank account, don’t worry — we will mail you a check.
eRefunds lets you designate your own bank account where all your refunds and disbursements can be directly deposited.
If you do not have a bank account, don't worry — we will mail your disbursements and refunds to you in a check to the address we have on file for you.
The best part is you can open a bank account wherever you choose. By shopping around at local banks and credit unions, you can find the bank and terms that fit your needs.
It's easy! All you need is your bank account number and routing number. When you have located that information:
No. Students do not pay any fees to use eRefunds.
If you don't have an account already, see our list of financial institutions that offer students
checking accounts and reloadable cards that can be used for direct deposit.
Absolutely. You can log in to the system and provide new direct deposit information for a different checking account or prepaid/reloadable card, switch from direct deposit to paper check or switch from paper check to direct deposit at any time. Just log in to eRefunds following the first four steps listed above, and click on the green button that says "Choose Your Refund Delivery Method".
Registrar’s Office at your primary college. They will require a photo ID and address verification documents. Ask the Registrar’s Office exactly what they need.
Students must officially withdraw from classes to be eligible for a refund. Refunds for flexible-entry classes are prorated based on the number of weeks each class spans. Saturdays are included in the count of class days. Refund periods for fall, spring and some summer semesters are the following:
Fall and Spring (16-week semesters)
Summer (5-week semesters)*
Prior to the 1st class day of the semester
During the first 15 class days of the semester
During the first 5 class days of the semester
During the 16th-20th class days of the semester
During the 6th class day of the semester
After the 20th class day of the semester
After the 6th class day of the semester
*Some summer semesters are 6-week semesters and will have different refund dates. The amount of refund may be reduced for federal financial aid recipients who have not completed 60% of the enrollment period for which they have received aid. The "1st class day" is the day the institution's term officially begins; it may precede the first day a student's class actually meets. Refunds are based on net charges for classes dropped and added if occurring prior to the date the college must report official enrollment.